Senior journalist Matiullah Jan recently purchased a monthly package worth PKR 2,500 from Jazz’s Blue Area office in Islamabad. e the sales representatives were courteous, they couldn’t provide a satisfactory answer to the customer’s query: Whs the transaction split into three separate receipts of PKR 1,000, PKR 1,000, and PKR 500, despite being a single purchase? One s representative explained that their software restricts transactions to a maximum of PKR 1,000. Conseqly, for a purchase of PKR 15,000, they would need to generate 15 separate receipts, which poses challenges for both staff and customers.
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This sitn has led to speculation among customers that the practice of issuing multiple receipts for a single transaction might be a strategy to avoid taxes. In Pakistanx evasion remains a significant concern, with various sectors implicated in such practices. For instance,October 2020, the Federal Board of Revenue (FBR) sealed Jazz’s head office over allegations of non-payment of PKR 25.393 billion in income tax for the tax year 2018.
میں نے @jazzpk کمپنی سے 2500 روپے کا ماہانہ پیکج خریدا، بلیو ایریا آفس میں سیلز کے نمائندے کسٹمرز کیساتھ بہت اچھا برتاؤ کرتے ہیں، مگر میرے ایک سوال کا کسی کے پاس کوئی تالہ بخش جواب نہیں تھا اور وہ یہ کہ
مجھے ایک ہی رسید کی بجائے ھزار ھزار روپے کی دو اور پانچ سو کی ایک رسید کیوں… pic.twitter.com/DUrukQ0FRB— Matiullah Jan (@Matiullahjan919) February 6, 2025
Jazz has not released an official statement regarding the cut receipt issuance practice. However, the company should review its software and financial policies to provide better services to customers and address antential misunderstandings.
Ensuring transparency in financial transactions is crucial for maintaining customer trust and adher to regulatory standards.
