Zong 4G, Pakistan’s leading cellular and digital services provider, has been named the country’s most excellent network in the Pakistan Telecom Authority’s (PTA) recent Quality of Service (QoS) evaluation (Q4) for 2021.
PTA has conducted a Quality of Service (QoS) survey in 18 cities and nine freeways, highways, and intercity roads throughout all four provinces to assess the performance of Pakistani cellular mobile operators’ services (CMOs). Using a cutting-edge automated QoS Monitoring and Benchmarking technology, the survey evaluated the CMO’s performance against the provided KPIs of voice, network coverage, SMS, and mobile broadband/data.
Zong came out on top in key performance parameters such as mobile network coverage, mobile broadband service, voice call quality, and overall telecom ranking in the survey. “We’re thrilled to have topped the PTA QoS statistics for Q4, 2021, and we’re always striving for service excellence on every front,” said Zong’s official spokeswoman. “We will continue to identify new methods to better serve our customers and accelerate the digital transformation that Pakistan requires right now.” We also want to express our deepest gratitude to our consumers for choosing Zong as their preferred digital connection partner,” said the spokeswoman.
Zong is Pakistan’s largest connectivity and digital services provider, as well as the country’s ICT-led digital revolution. The company provides best-in-class mobile telephony and digital services while working to assist Pakistan catch up to the rest of the world in terms of digital advancement and reach the 5G era.

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